Taxicard scheme – update

The London Taxicard Scheme

Taxicard is a scheme for London residents with serious mobility impairments or who are severely sight impaired.

Taxicard offers subsidised travel in licensed taxis and private hire vehicles (mini cabs) to London residents with serious mobility impairments or who are severely sight impaired. It enables members who have difficulty in using buses, trains and tubes to get out and about.

The scheme provides trips for social purposes, for example going shopping, visiting friends and family, and going out to events.

Taxicard is funded by your local council and Transport for London. It is administered on their behalf by London Councils, with CityFleet providing taxis via Computer Cab and private hire vehicles (mini cabs) via a number of private hire companies across London.

Taxicard can be used 24 hours a day, 365 days of the year – subject to the availability of vehicles.

Members always pay a minimum contribution towards the fare. Your local authority and Transport for London (TfL) subsidise your journey up to a maximum amount per trip and you have to pay the balance.

Covid-19 – Taxicard Changes

In light of the current situation with the outbreak of Covid-19 (coronavirus), we have made changes to the London Taxicard scheme to support Taxicard members at this time.

You can now use you Taxicard for:

How this works:

Please note that due to the current situation some supermarkets are imposing strict rules around social distancing and limiting the amount of people in store at one time, you will need to book two journeys if someone is doing a shop on your behalf. In these circumstances the driver will not wait while someone shops, and a return journey will have to be booked once the shopping has been completed.

To make a booking call CityFleet on 020 7763 5001

For further information contact London councils by email at:


Please note that the borough of Camden has not signed up to be part of this new scheme. If you live in Camden, please get in touch with your sensory team to see if the policy can be reviewed.

Updated 16 April 2020