We have been working with Moorfields Eye Hospital for a number of years, supplying Eye Clinic Support Service volunteers. Our volunteers have found the experience of volunteering in eye clinics deeply rewarding, and you can read more below:


“As a volunteer I represent London Vision East at an outreach facility or Moorfields Eye Hospital. With the aid of my Guide Dog Annie, I entertain, inform, and comfort the patients who are living through a scary time in their lives, and often need support. This could take the form of silence, holding their hand, or just chatting.

Each session brings different challenges, I wish all volunteers energy – lots of it!”



“I have been volunteering at Moorfields Eye Hospital for the last three years, originally based at Loxford Poly Clinic in Ilford and more recently, at the Sir Ludwig Guttman Health and Wellbeing Centre in Stratford.

The clinic I volunteer in specialises in age related macular degeneration and many of the patients have to attend clinic on a regular basis for ongoing treatment. This mean I have built a good rapport with them which is important for the patients as many of them are glad to see a familiar face, particularly if they are attending clinic on their own.

If it’s a first visit, the patient may be very anxious and I believe a big part of my role is being able to reassure them and make them feel less stress

My volunteering role at Moorfields is extremely rewarding and I truly believe I get much more out of it than I put in”.


“I have been volunteering at Moorfields Eye clinic at Mile End hospital for 16 months, and I do two afternoons shifts per week, on Tuesdays and Thursdays.

Tuesdays are Glaucoma clinics and Thursdays are Glaucoma, Laser and Primary care. At all of these there are many patients, so I chat to patients, especially those on their own or first appointment. I also make hot drinks especially if patients have been waiting a long time, plus sending out letters to patients and GPs for the admin staff.

Some patients like to chat, whereas others prefer not to, or are reading. All of them are grateful for drinks.

Overall I enjoy volunteering and hope that in some small way I help to make the patients’ experience better”.

If you would like to get involved with volunteering in a role such as those featured above, visit the Friends of Moorfields website here