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  1. Our work
  2. Campaigns

Campaigns

London Vision engages with stakeholders and decision making bodies to effect positive change for blind and partially sighted Londoners.

 

London Vision focusses on three key campaign areas: transport, health and access:

Access

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London Vision’s engagement work in this area is driven by contributions from blind and partially sighted people. If you are experiencing access issue in London that is not specifically related to health or transport – such as accessing venues, services, technology and information – get in touch. We can either sign post you to the relevant organisation that actively campaigns in these areas, or we may be able to assist you in advocating for a positive outcome.

Taxi Card

London Vision is working with London Councils and City Fleet to improve the accessibility of booking, using and applying for a Taxi Card service using both the app and the its website.

This consultation work is ongoing, though COVID has necessitated a pause in some of the work.

London Vision recently held a consultation around the proposed move online of the application process for the Freedom Pass and Taxi Card. London Vision consulted blind and partially sighted people about this move, and fed the responses back to London Councils.

Published: 23rd November, 2020

Updated: 8th December, 2020

Author: Rosalind Duignan-Pearson

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Health

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London Vision works with others in the sector to influence positive change in the health sector in London. London Vision maintains good relationships Trusts such as Moorfields Eye Hospital, Whipps Cross and others, and is frequently consulted around changes and improvements in, especially around redevelopment of sites.

Moorfields Eye Hospital:

Bhavini Makwana represents London Vison on the Moorfields ORIEL Advisory Group panel as well as the Partners Forum, consulting on the project to move Moorfields Eye Hospital to the new site.

London Vision has a hosted a number of consultations on the ORIEL project, ensuring that the needs and views of blind and partially sighted patients are represented.

Bhavini also sits on Moorfields Eye Hospital’s Sight Loss Awareness group. As part of this group she champions patient experiences and accessible communication. In collaboration with this group, Bhavini produced the EYES strategy, to encourage patient-first communication. 

Find the EYES mnemonic below.

The colour of the background is white, but there is a graphic eye image in light grey that forms a large part of the background. The eye is a very simple design, consisting of a round grey circle in the middle, representing the pupil. There is a white circle around the grey pupil, which represents the iris, then surrounding that is a grey oval shape which comes to a point on the left and right hand side (sort of how an American football is shaped), suggesting how an open human eye looks. This forms the background of the poster, but it’s quite a light grey, so does not detract from the text which overlaid.   At the top of the image, under the top teal line it says:  “Have you remembered your EYES?” This text is Arial pt 73 so quite large.   Under that is: “Engage: engage with the patient, don’t walk off, introduce yourself and offer an arm   You: you need to remember, talk to the patient, treat as YOU and not just an eye  Empathy: be empathetic, ask if they would like to speak to Friends of Moorfields or an ECLO; ask how they are coping with or managing their condition  Simple: use simple language, is an interpreter required? Have they understood diagnosis? Remember to check their preferred format”  This text is Arial pt 35; so half the size of the title text, but still relatively large. There is a double space between each line of text The text is well spaced. This is overlaid on top of the described grey eye image.   At the bottom, above the bottom teal line we have the London Vision and Moorfields logos. The London Vision logo is to the left, and the Moorfields Eye Hospital; NHS Foundation Trust logo is to the right. This Moorfields logo incorporates their own round logo which is like a stylised iris, and is totally round, and also the NHS logo, which features white italic capital letters spelling out NHS, on a blue rectangle. This is to the right of the Moorfields logo.

 

Whipps Cross Hospital:

London Vision has consulted with blind and partially sighted patients on behalf of Whipps Cross Hospital, to ensure that their needs and views are taken into account as part of the redevelopment of the site.

London Vision has hosted a number of consultations about the redevelopment, ensuring that the needs and views of blind and partially sighted patients are represented.

Published: 24th November, 2020

Updated: 15th March, 2021

Author: Rosalind Duignan-Pearson

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Transport

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London Vision works with others in the sector to influence positive change in the capital to move closer to an accessible and inclusive capital. London Vision maintains good relationships with the Department for Transport, Transport for London and local authorities, and is frequently consulted around changes and improvements in transport provision.

 

E Scooters:

Much of London Vision’s campaigning and engagement work in 2020 focussed on e scooters. Over the past year, London Vision has engaged with and responded to government consultations on the subject to produce key asks for e-scooter rental companies and for the local authorities planning on introducing them. Our work on e-scooters is ongoing. 

You can read a number of these responses below:

Read London Vision’s response to TfL’s announcement about introducing e-scooter trials in spring 2021 (18 November 2020)

Advice for e-scooter operators participating in rental e-scooter trials (24 July 2020)

Advice for local authorities considering hosting e-scooter trials (24 July 2020)

Read London Vision's response to the Department for Transport’s consultation on e-scooters (3 July 2020)

Cashless journeys

In 2020, Transport for London began exploring becoming totally cashless across London's transport network. In December 2020, London Vision consulted with blind and partially sighted Londoners that use the network, as well Eye Clinic Liaison Officers, Rehab Officers, representatives of sight loss organisations in the capital and members of local sensory teams to gather feedback and opinion on the proposed changes.

The consultation made plain that many blind and partially sighted Londoners had grave concerns about the move, and the impact it would have on disabled and elderly traveller, as well as Londoners who do not have a bank account. 

As of 20 January 2021, the move has been paused, however, if you feel you will be impacted by this move, please do get in touch with Bhavini Makwana on [email protected] 

You can read the response to the pause below:  

Cashless journeys on the TfL network: London Vision's response (22 January 2021) 

Published: 25th November, 2020

Updated: 25th January, 2021

Author: Rosalind Duignan-Pearson

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For further information or support please email: [email protected] or call: 0203 761 3651

Or you can write to us at: London Vision, Tavistock House, South (Entrance D), Tavistock Square, London, WC1H 9LG
Charity number: 1183741
London Vision is supported by Thomas Pocklington Trust